Quantitative Study

From Open‑Ended Text to Taxonomy: An LLM‑based Framework for Information Sources for Disability Services

People with disabilities (PWD) and their family members often find it difficult to find information about available services. One of the approaches to address this information access problem is by understanding the ecology of available information …

Leveling Socioeconomic Disparities: The Role of Service Availability in School Dropout Rates

*Purpose:* Adolescent school dropout remains a major concern in the United States, accounting for 5.3% of the entire high school students in 2022. This study aims to investigate the relationships between socioeconomic status (SES), the availability …

An Evaluation of GPT-4V for Transcribing the Urban Renewal Hand-Written Collection

In November 2023, OpenAI released GPT- 4V(ision), which includes Optical Character Recognition (OCR) capabilities. Given that much of the data curation, processing, and cleaning can be managed through user-friendly prompts (i.e., chat), we aim to …

Two-sided Cultural Niches: Topic Overlap, Geospatial Correlation, and Local Group Activities on Event-based Social Networks

As event-based social networks (EBSNs) such as Meetup.com and Facebook Events gain popularity in managing local events like farmers' markets and social gatherings, they create two-sided cultural niches where event organizers and participants benefit …

Towards an Expectation-Oriented Model of Public Service Quality: A Preliminary Study of NYC 311

The 311 system has been deployed in many U.S. cities to manage non-emergency civic issues such as noise and illegal parking. To assess the performance of 311-mediated public service provision, researchers developed models based on execution time and …