Julia Hsin-Ping Hsu

Julia Hsin-Ping Hsu

Ph.D. Information Technology

Posts by Collection

portfolio

projects

publications

Towards an Expectation-Oriented Model of Public Service Quality: A Preliminary Study of NYC 311

Published in International Conference on Social Informatics (SocInfo' 22), 2022

Informed by the uneven nature of human satisfaction regarding positive and negative service quality, we propose an expectation-oriented model that measures the quality of public services by adapting the asymmetric function that reflects different perceptions of positive and negative experiences. Our preliminary analysis of the model using the Census data provides an initial assessment of the model’s validity.

Recommended citation: Hsu, J. H. P., Wang, J., & Lee, M. (2022, October). Towards an expectation-oriented model of public service quality: A preliminary study of nyc 311. In International Conference on Social Informatics (pp. 447-458). Cham: Springer International Publishing.
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Two-sided Cultural Niches: Topic Overlap, Geospatial Correlation, and Local Group Activities on Event-based Social Networks

Published in Communities and Technologies (C&T ‘23), 2023

In this paper, we examine the effects of Meetup groups’ topic overlap and geospatial correlation on the activity levels of both organizers and participants, using one-year Meetup data for 500 cities in the United States. We find that (1) a group’s topic overlap with other groups on EBSNs is associated with its activity levels, and (2) local groups’ geospatial correlation may moderate the effects of topic overlap for EBSN users, but inconsistently. The results provide a baseline understanding of EBSN-based groups from an ecological perspective.

Recommended citation: Hsu, J. H. P., Shin, H., Park, N., & Lee, M. (2023, May). Two-sided Cultural Niches: Topic Overlap, Geospatial Correlation, and Local Group Activities on Event-based Social Networks. In Proceedings of the 11th International Conference on Communities and Technologies (pp. 54-63).
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An Evaluation of GPT-4V for Transcribing the Urban Renewal Hand-Written Collection

Published in Digital Humanities (DH'24), 2024

We aim to conduct an initial assessment of GPT-4V’s effectiveness in transcribing hand-written documents from the urban renewal collection. If GPT-4V can accurately digitize hand-written documents through carefully crafted prompts, it could become a valuable tool for nonexperts in transcribing historical documents on a large scale.

Recommended citation: Lee, M. & Hsu, J. H.-P. An Evaluation of GPT-4V for Transcribing the Urban Renewal Hand-Written Collection in Digital Humanities (DH ’24) (2024)

Leveling Socioeconomic Disparities: The Role of Service Availability in School Dropout Rates

Published in Research on Social Work Practice, 2025

This study aims to investigate the relationships between socioeconomic status (SES), the availability of mental health and substance use treatment facilities, and school dropout rates across thirteen states.

Recommended citation: Kim, J., Hsu, J. H. P., Sohn, G., Lee, G. M., & Lee, M. (2025). Leveling Socoeconomic Disparities: The Role of Service Availability in School Dropout Rates. Research on Social Work Practice, 10497315251377009.
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From Open‑Ended Text to Taxonomy: An LLM‑based Framework for Information Sources for Disability Services

Published in Proceedings of the Association for Information Science and Technology (ASI&T'25), 2025

This study proposes a computational approach to processing open-ended survey answers by constructing a hierarchical taxonomy of information sources. We developed a semi-automated, LLM-based framework to build a taxonomy of information sources from open-ended survey answers.

Recommended citation: Hsu, J. H. P., & Lee, M. (2025). From Open‐Ended Text to Taxonomy: An LLM‐Based Framework for Information Sources for Disability Services. Proceedings of the Association for Information Science and Technology, 62(1), 915-919.
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Predicting the Success of Local Gatherings: A Comparison of Organizer- and Participant-side Success in Meetup

Published in Cities, 2026

This study examines the dynamics of local community gatherings facilitated by EventBased Social Networking platforms, a growing mode of social interaction in urban settings.

Recommended citation: Hsu, J. H. P., Mahabir, R., Gonzales, V., Gkountouna, O., Hilal, A., & Lee, M. (2026). Predicting the success of local gatherings: A comparison of organizer-and participant-side success in Meetup. Cities, 169, 106530.
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Disability Misinformation on Facebook: A Comparison of LLM-based Fact-Checking Tools

Published in iConference Proceedings (forthcoming), 2026

We investigated misinformation propensity within disability-related Facebook groups, organizational factors associated with it, and how AI fact-checking tools perform in detecting this type of information.

Recommended citation: Prazak, I., Padovani, L., Lim, Y., Hsu, J. H.-P. & Lee, M. Disability Misinformation on Facebook: A Comparison of LLM-based Fact-Checking Tools in iConference 2026 Proceedings (2026).

talks

teaching

Teaching experience 1

Undergraduate course, University 1, Department, 2014

This is a description of a teaching experience. You can use markdown like any other post.

Teaching experience 2

Workshop, University 1, Department, 2015

This is a description of a teaching experience. You can use markdown like any other post.